{"id":3423,"date":"2020-11-16T16:43:55","date_gmt":"2020-11-16T16:43:55","guid":{"rendered":"https:\/\/heattreatmentsolution.eu\/?post_type=avada_faq&p=3423"},"modified":"2025-09-29T12:17:27","modified_gmt":"2025-09-29T12:17:27","slug":"frequently-asked-questions","status":"publish","type":"avada_faq","link":"https:\/\/www.kepka.tech\/pl\/faq-items\/czesto-zadawane-pytania\/","title":{"rendered":"FAQ - Piece Tunelowe i Komorowe"},"content":{"rendered":"

CZ\u0118STO ZADAWANE PYTANIA<\/span><\/p>\n

<\/h1><\/div>
<\/div><\/div>

<\/i><\/i><\/span>Jak d\u0142ugo b\u0119d\u0119 czeka\u0107 na sw\u00f3j piec? <\/span><\/a><\/h4><\/div>
\n

Standardowo czas oczekiwania na piece Kepka to 8 - 10 tygodni.\u00a0<\/strong><\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak mog\u0119 si\u0119 z Wami skontaktowa\u0107? <\/span><\/a><\/h4><\/div>
\n

Mo\u017cesz u\u017cy\u0107 Chatboxa<\/strong>,<\/span> napisa\u0107 e-mail<\/strong> <\/span>na: contact@kepka.com.pl<\/strong><\/span> lub zadzwoni\u0107 do Obs\u0142ugi Klienta na numer + 515 034 171<\/strong><\/span>Ch\u0119tnie z Tob\u0105 porozmawiamy!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Czy musz\u0119 zap\u0142aci\u0107 za dostaw\u0119 pieca? <\/span><\/a><\/h4><\/div>
\n

Nie, dostawa na ternie Polski jest darmowa.\u00a0\u00a0<\/strong><\/span><\/p>\n

O dostaw\u0119 z asystentem Kepka oraz do innych kraj\u00f3w zapytaj naszego konsultanta<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak mog\u0119 z\u0142o\u017cy\u0107 reklamacj\u0119 i jak d\u0142ugo b\u0119d\u0119 czeka\u0107 na jej rozpatrzenie? <\/span><\/a><\/h4><\/div>
\n

Natychmiast przyjmujemy wszystkie reklamacje klient\u00f3w! Czas na rozpatrzenie reklamacji wynosi 30 dni.\u00a0<\/strong><\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ile kosztuje serwis pieca? <\/span><\/a><\/h4><\/div>
Standardowy\u00a0okresowy przegl\u0105d pieca<\/span>kosztuje 235\u20ac<\/span> <\/strong>plus koszty podr\u00f3\u017cy.<\/p>\n

Je\u015bli piec wymaga naprawy lub wymiany element\u00f3w wycena jest przygotowywana indywidualnie.\u00a0<\/strong><\/span><\/div><\/div><\/div>

<\/i><\/i><\/span>Warunki gwarancji<\/span><\/a><\/h4><\/div>
\n

Gwarancja dla klient\u00f3w indywidualnych trwa 24 miesi\u0105ce.\u00a0<\/span><\/strong><\/p>\n

Gwarancja dla klient\u00f3w biznesowych wynosi 12 miesi\u0119cy.\u00a0<\/span><\/strong><\/p>\n

Przeczytaj szczeg\u00f3\u0142owe informacje o warunkach gwarancji.<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak dostarczacie piece? <\/span><\/a><\/h4><\/div>
\n

Wysy\u0142amy nasze piece\u00a0poprzez specjalistyczn\u0105 firm\u0119 spedycyjn\u0105 (standardow\u0105\u00a0naczyczep\u0105 lub naczep\u0105 z wind\u0105)
\nPiec znajduje si\u0119\u00a0na palecie, jest zabezpieczony foli\u0105. Gwarantujemy bezpieczn\u0105 podr\u00f3\u017c\u00a0<\/span><\/strong> Twojego pieca Kepka.\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak dobra\u0107\u00a0sterownik do mojego pieca? <\/span><\/a><\/h4><\/div>
\n

Wyb\u00f3r sterownika zale\u017cy g\u0142\u00f3wnie od proces\u00f3w termicznych,<\/strong> <\/span>kt\u00f3re planujesz wykonywa\u0107 - to reguluje krzyw\u0105 spalania.<\/p>\n

Jest kilka aspekt\u00f3w, kt\u00f3re nale\u017cy wzi\u0105\u0107 pod uwag\u0119 przed dokonaniem wyboru - szczeg\u00f3\u0142owy opis i por\u00f3wnanie modeli kontrolera, gdzie wyja\u015bniamy r\u00f3\u017cnic\u0119 mi\u0119dzy nimi, znajduje si\u0119 tutaj.<\/p>\n

<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Czy musz\u0119 zapewni\u0107 dodatkow\u0105 wentylacj\u0119 w pomieszczeniu, w kt\u00f3rym b\u0119dzie ustawiony piec?<\/span><\/a><\/h4><\/div>
\n
Je\u015bli chodzi o Piece Komorowe Kepka<\/span><\/strong>\u00a0- nie ma potrzeby dodatkowej wentylacji (wystarczy wentylacja grawitacyjna).<\/div>\n
<\/div>\n
W przypadku Kabiny Szkliwierskiej<\/strong><\/span>, wymagane jest zainstalowanie rury odprowadzaj\u0105cej z kominka na g\u00f3rze kabiny poza pomieszczeniem.<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span> Jaka jest wymagana odleg\u0142o\u015b\u0107 mi\u0119dzy piecem a \u015bcian\u0105?<\/span><\/a><\/h4><\/div>
\n

Piec musi sta\u0107 co najmniej 70 cm od \u015bciany, na kt\u00f3rej umieszczony jest sterownik, aby u\u0142atwi\u0107 dost\u0119p serwisowy oraz 50 cm (boki) od \u015bcian.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"faq_category":[209],"class_list":["post-3423","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-faq"],"yoast_head":"\nFAQ - Tunnel and Chamber Kilns - KEPKA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kepka.tech\/pl\/faq-items\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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